Help & support

Joining and hosting

Players join using the separate player invite or room code. Free rooms hold up to 8 people and paid rooms up to 1,000, including the host. Free rooms expire after four hours of inactivity.

Inside your room, use “Open setup guide” for help choosing games and sharing the player invite. You can skip it or return to it later.

Paid host access

Open the private host link sent to your billing email. If it is missing, check your spam folder or request a new link. Open a recovery link and select “Open my room” or “Manage subscription” within one hour to replace the old link.

Keep your private host link private; share only the player invite.

Billing and cancellation

Paid rooms cost £4.99 per month and renew automatically until cancelled. Use “Manage subscription” on the host page to open the Stripe billing portal. Access is suspended if the subscription is inactive.

Tell us what happened

For a game or room issue, include the game name, device, browser and what happened. For billing questions, include your billing email and a brief description.

Never send your private host link, access tokens, card details or passwords by email.